Microsoft Dynamics 365 Customer Insights
Marketing and customer-data journeys within Microsoft Dynamics 365 (forms, marketing pages, journeys).
Observed as assets-eur.mkt.dynamics.com, formui-usa1.mkt.dynamics.com and public-eur.mkt.dynamics.com. Narrow pattern (mkt.dynamics.com) avoids matching the broader dynamics.com CRM.
Detected by domain patterns
mkt.dynamics.comEuropean alternatives
GDPR & Data Residency
Microsoft Dynamics 365 Customer Insights is owned by a US company. Under GDPR Chapter V, transferring personal data to the US requires an appropriate safeguard (typically Standard Contractual Clauses or adequacy decisions. The 2020 Schrems II ruling invalidated Privacy Shield and increased scrutiny on US data transfers, requiring case-by-case Transfer Impact Assessments (TIAs).
If your website loads Microsoft Dynamics 365 Customer Insights scripts or sends user data to their servers, your users' data may be processed in the United States. Review Microsoft Dynamics 365 Customer Insights's DPA (Data Processing Agreement) and ensure it covers SCCs.
Tip: Consider replacing Microsoft Dynamics 365 Customer Insights with one of the EU-based alternatives listed above to simplify GDPR compliance and remove cross-border transfer obligations.
Does your website use Microsoft Dynamics 365 Customer Insights?
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